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Gain a Personal Relationship With Each Individual Customer at Scale
MyWave.AI Intelligent Personalization Platform
 MyWave Pty Limited
Solution Types
APIs & Micro-services
Works with
SAP Commerce Cloud
Increase Revenue and NPS
Increase Revenue and NPS by treating every customer like you know them personally across any channel. Bring human-like Intelligence to every digital experience. MyWave.AI understands what your customer wants and delivers an Intelligent Personalised outcome for every customer or citizen leveraging t  
Improve ROI on Marketing
Improve Marketing ROI by delivering Precision Offers, Promotions and Advertising for customers through MyWave.AI Intelligent Personalisation. MyWave.AI learns your customer preferences and with context on what the customer has done before, what they are doing now and knowing their intent of what th  
Reduce the Cost to Serve while Improving Customer Service
Reduce the Cost to Serve by offloading calls to the Contact Centre with MyWave.AI Intelligent Personalisation. MyWave.AI enables significant call deflection and lower call handling time as the Call Centre Agent has full context of what the customer has done before and the outcome they want. Custo  
Understand Your Customer's Intent With Context
MyWave.AI uses Natural Language intent to deliver the outcome the customer wants with the context of what the customer has done before and what they want to do next. Combines O Data, X Data and Intelligent Personal Data to drive dynamic processes, personalised to the individual
Have Unique Contextual Interactions With Each Customer
Leverages Neural Nets, Algorithms and your Business Rules to dynamically deliver a personalised path or process the customer takes to get to an outcome leveraging data we already know about you. Also makes use of Qualtrics sentiment Experience Data personalising the 'tone' and outcome for a happy   
Build Contextual Memory
Remembers customers like a human would (maybe even better)
Proactively Engage in a Personalized Way
MyWave.AI delivers proactive outcomes for your customers, allows you to automate tasks. Remembers what you have done before contextually to achieve your outcome in a single step
Recurring Edition
Per Month
Solution Types
  • APIs & Micro-services
Works with
  • SAP Commerce Cloud
MyWave Pty Limited
MyWave.AI delivers Intelligent Personalisation by powerfully combining AI, Personal Data and Proactive Automation to make every product or service centred on the individual customer. MyWave.AI unlocks Operational Data and Experience Data combined with...