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Customer Experience Management Made Easy at Scale
Sprinklr Platform for SAP Experience & Customer Management
bySprinklr, Inc.
Solution Types
Extensions and Add-ons
Works with
Benefits and Features
Benefits
Modern Advertising
Personalization at scale. The Sprinklr platform is flexible enough to allow brands to control their digital content in a complex environment with their agencies.
Triple-Digit ROI
The average Sprinklr customer sees a 172% return on their investment in the first year of their contract, and a 236% ROI in their second year.
Scale
Sprinklr enables brands to have a 360-degree view of customers by allowing access to more social channels (24), languages (over 110), and enterprise solutions (Salesforce, IBM, SAP, Marketo, Adobe, and more) than its competitors.
Analyze sales and social data in the same report
Sprinklr and SAP Commerce allow you to analyze sales and social data in the same report to uncover & understand trends, leverage all of your data to drive more effective social advertising, and identify and engage brand advocates to increase campaign awareness and success.
Connect social insights with other marketing efforts
SAP Marketing Cloud and Sprinklr work together to connect social insights with other marketing efforts. By monitoring key trends and sentiment across 25+ social channels, you can develop a clear understanding of real-time customer experience and perception of your brand and engage with audiences in  More
Create SAP service tickets directly from Sprinklr
Social media is changing the face of customer service and global customers expect to engage brands in modern channels to resolve their service issues. By leveraging Sprinklr and SAP Service Cloud, your teams can now create SAP service tickets directly from engagement on modern channels and manage t More
Use Sprinklr social data to compliment SAP Qualtrics and SAP Operational Data
For decades, businesses have depended on empirical data to inform business decisions on the state of the business. For the right use case, Sprinklr social data can optimize experience data in SAP Qualtrics' single pane of glass so that the brand can create, monitor, and manage to close the experience gap.
Plans and Pricing
Edition Details
Price upon request
Edition Details
Please contact the publisher for more details about the plans and pricing available for this solution.
Technical Information
The information contained in this section is provided by the publisher.
Solution Types
  • Extensions and Add-ons
Works with
  • SAP Commerce Cloud
  • SAP Marketing Cloud
  • SAP Service Cloud
Publisher
Sprinklr, Inc.
Sprinklr is the most complete customer experience management platform for the enterprise. It helps the world’s largest brands reach, listen to, and engage their customers on Facebook, Twitter, LinkedIn, and 21 other social channels for the purposes of ...
Publisher Website