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Integration Adapter for SAP Solution Manager and ServiceNow
SNOW Adapter
 CONCORN LLC
Certifications
Solution Types
Applications
Works with
SAP Solution Manager
 
 
One Process Flow
One workflow providing visibility and traceability of entire change life cycle.
Report Issues Quickly
Users can create Incidents in ServiceNow directly from SAP back end system.
Reduce System Downtime
Badi for automatic creation of Incidents in ServiceNow from alerts in SAP Solution Manager.
Help Direct
Allow users to create Incidents in ServiceNow directly from SAP back end system.
ChaRM Integration
Eliminate dual workflow management and data replication by having ServiceNow change request automatically create the change document in SAP Solution Manager and synchronize status until deployment of the changes in the production system.
Alert Direct (AppOps & BusOps)
Create ServiceNow support tickets directly from SAP Solution Manager Monitoring Alert Inbox.
Reporting, Dashboard and Analytics
SNOW Adapter brings key information from SAP Solution Manager on ChaRM, Application Options and Incident into ServiceNow empowering reporting, dashboard and analytics.
 
Yearly Maintenance
From
USD
22,000
.00
Per Year
Yearly Maintenance
Maintenance
    User
 
SNOW Base License
USD
100,000
.00
One-time
SNOW Base License
Base Licence per SAP Solution Manager PRD System
    User
 
Solution Types
  • Applications
Works with
  • SAP Solution Manager
Certifications
 
CONCORN LLC