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Experience OMNIPRESENCE in SAP
SEENIX - Remote Assisted Reality
 Visual Mobility, Inc.
 
 
SAP Asset Intelligence Network
 
 
Increase First Call Fix Rate
Solve complex service issue through the assistance of a field technician with high definition voice and video using a browser. Service issues are far easier to solve when experts can see/hear the situation live and in high definition.
Reduce Overtime Costs
Being able to connect and collaborate in real time with high definition audio and video with any remote expert or even third parties, instantly help provide rapid resolution to corrective actions that otherwise may cause extra hours of hit or miss attempts to solve problems.
Reduce On-Site Maintenance Costs
Being able to get expert assistance through HD voice/video brings service issues to resolution faster, allowing service technicians to complete more service calls per day.
Secure End to End Remote Worker Solution
Our solution is delivered securely right from our specialized IoT Smartglasses to the SEENX Web appliance through to the integrated SAP application with industry standard protocols of authentication and authorization
Get Real Time Collaboration with Multiple Parties
Identify experts who have the qualifications to provide remote assistance on a given equipment under service - no guess work involved. This compliance with regulatory guidelines and standard operating procedures to ensure the highest quality of service for the end customer.
Access to all Multimedia Content
Access to a consolidated set of multimedia content including live recordings, offline clips, photographs, annotations and audio clips. These help in training, troubleshooting, product and service quality improvements, R&D, compliance, insurance claims, proof of service and several other business purposes.
Integrate SEENIX with SAP Apps
SEENIX APIs have been used to integrate with SAP Asset Manager, SAP Asset Central, SAP Asset Intelligence Network and SAP Cloud For Customer - Service. We have also leveraged the same APIs to build integrations to S4 HANA and core ECC solutions that you can leverage.
 
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SEENIX IOT Smartglasses Setup and Training
SEENIX Cloud Account Setup Included. If customer chooses on-premise setup, those are billed on a T&M basis
End User and SEENIX Administrator Training
10-Day Post Go-Live User Support Hotline
8 hours of SEENIX related Metrics Measurement and Analysis consulting included in all Live Operations (with annual commitment) and Enterprise plans. Additional consulting hours requested by customer is billed in a T&M basis
Assigned Account Manager to every customer as single point of contact
All Live Operations and Enterprise plan customers get access to SEENIX new feature request portal
visual Mobility also provides business consulting, change management and custom development / integration services billed on a T&M basis.
2 day training for all user roles at one customer location in the USA. Training in additional locations may incur additional expenses. Travel expenses billed separately at actuals
Live Operations: 10 - 100 Users
From
USD
125
.00
Per Month+ USD 5000.00 Setup Fee
Live Operations: 10 - 100 Users
Customer can choose the number of SEENIX IOT smartglasses as needed. These are billed separately
Number of users in different roles capped to 100 users, as needed by the customer
Mon – Fri, 9 am to 6pm live support. Extended email support on weekends and holidays. Support ticket tiered severity-based response
  100 User
Enterprise Edition: 300 Users
USD
260,000
.00
One-time
Enterprise Edition: 300 Users
Customer can choose the number of SEENIX IOT smartglasses as needed. These are billed separately
Enterprise license for a maximum of 300 users in different roles as needed
24 X 7 live support. Support ticket tiered severity-based response
18% Annual Maintenance Fee After First Year
Please request quote if more than 300 users are needed
  300 User
Live Operations: 101– 200 Users
From
USD
90
.00
Per Month+ USD 7500.00 Setup Fee
Live Operations: 101– 200 Users
Customer can choose the number of SEENIX IOT smartglasses as needed. These are billed separately
Number of users in different roles capped to 200 users max
Mon – Fri, 9 am to 6pm live support. Extended email support on weekends and holidays. Support ticket tiered severity-based response
  200 User
Proof of Concept - 1 Months
USD
50,000
.00
One-time
Proof of Concept - 1 Months
25 Users Included
2 pairs of SEENIX IOT Smart-glasses embedded with SEENIXLIVE Software
1 day guided training for all user roles at 1 customer location. Travel expenses billed at actuals separately
Mon – Fri, 9 am to 6pm live support. 24 hour max support ticket response
  25 User License
  25 User
 
 
  • APIs & Micro-services
  • Applications
  • Data Management
  • Services
 
  • SAP Asset Intelligence Network
 
Visual Mobility, Inc.